MEET THE TEAM

Mike McCowan
Partner, CEO

Mike McCowan is one of those rare individuals who possesses an unparalleled mix of innate skill and hard-won experience. With over 30 years of experience in delivering client solutions that are both cost effective and timely, Mike brings his extensive insider knowledge to every project he touches while providing clients with an extensive toolbox of proven solutions.

A member of the Alabama Hospitality Hall of Fame, Mike has also served on the Board of Advisors of the University of Alabama’s College of Human Environmental Sciences, the Alabama Business Council’s appointee to the Alabama State Tourism Board and the Birmingham Chamber of Commerce.

Mike currently serves as Industry Standard’s CEO, taking on the daily tasks of providing great services for industrial food service contracts. As a previous franchise and full concept owner he is fully versed in the foodservice development process and maintains an impressive track record in both starting new contracts and maintaining strong service.

Noah Crawford
Director of Operations

Noah graduated from Samford University in 2018 with a bachelor’s degree in finance. He serves as the Chief Operating Officer at Industry Standard, running a lot of the behind-the-scenes work. Prior to ISP, he worked in fine dining and grew his passion for food service and small businesses. He has an entrepreneurial drive and feels called to serve small businesses. He lives in Birmingham, Alabama with his beautiful wife. He loves to work out, read, and is actively involved in his local church.

Noah’s Favorite Food to Cook: Chicken and rice.

Daphne Parker
Foodservice Director

Sarah Crawford, MS, RDN
Registered Dietitian

OUR STANDARDS

Below are excerpts from our employee training manual so you can see exactly what we teach our staff.

WHAT WE DO

PRESENTATION

Always prepare and serve food in a way that looks good to you. The meals you cook should be meals you would eat! To make this process consistent (and easy for you), we have specifically created meals to look a certain way (be full of color and taste), so your job is to follow the menu as it is written.

FLAVOR

Flavorful food is vital to a quality meal just as food is vital to life. You should always taste what you cook to ensure that what you have prepared will taste good to those you are serving, however, we don’t cook “to taste.” We expect you to follow the recipe as it is written because our recipes have been tested countless times to ensure flavor. Should you have any suggestions to add flavor to a meal, let us know.

VARIETY

Sometimes you may have ideas for new menu items or preparation suggestions. If so, please let us know! We are always looking to improve the quality of our service and we want your input. If you hear of a certain meal that is well received by our customers, let us know so we keep it on the menu. If the meal isn’t a fan-favorite, let us know so we can improve it or remove it. We want to keep those we serve happy, and sometimes that requires mixing things up from time to time!

WHO WE ARE

HARD-WORKING

Working in a commercial kitchen is hard work. Our jobs require you to be on your feet a large majority of your shift, stand near hot stoves and ovens, lift and carry heavy amounts of food from storage, and execute an excellent meal every time you cook – after all, nothing amazing is ever easy! As a company, we pride ourselves on offering competitive wages, but that comes with the expectation that you will do your best the entire time you are on the clock.

CLEAN

A cluttered kitchen usually produces a less-than-ideal meal. Keeping a clean area is an absolute must in our kitchens. We regularly (nearly daily) walk-through work stations to ensure our kitchens are organized and clean. Don’t forget that the food you make needs to be prepared in space that you would want to eat from too.

KIND

As with any job, you are working on a team. Sometimes people work well together, and other times that can be a challenge. Our expectation is that you will do everything you can to maintain peace with everyone you work with and respect those in authority. This means respecting your superiors, speaking kindly about those you are working with, and having a good attitude.

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